Privacy Policy

Pursuant to the Privacy Protection Act, Morinaga & Co., Ltd., (the “Company”) expressly states the following with regard to the objective in the use and handling of personal information of customers the Company obtains and retains:

This privacy policy is a contract between the customer (you) and the Company.

About the usage of personal information

1. Regarding Personal Information Acquisition

Generally, users of morinaga.co.jp (hereafter known as “the website”) are not required to submit personal information, including but not limited to address, name, etc. when viewing the website.
However, users are requested to provide personal information (name, home address, postal code, phone number, gender, current school grade (for students), date of birth, email address, mailing address, etc.) while utilizing the following services on the website: the member’s page, gifts and presents, questions and comments, questionnaires, mailing list subscription, e-shopping, etc. When the above information is required, the website will inform the users in advance and will not collect any information without permission, nor collect information beyond the specific needs of the page in question.On this occasion, the purpose notified to you includes the purposes of our personal information usage policy.

2. Protection and control of personal information

Morinaga & Co., Ltd. (hereafter known as “Morinaga”) manages the personal information collected from users with care. Morinaga takes all necessary and possible steps and procedures to avoid any personal information being damaged, stolen, leaked to the public, modified improperly, or unlawfully accessed. No collected personal information will be disclosed or provided to third-parties outside of Morinaga without permission from users, with exception of occasions below:

  • Under legal requests;
  • In cases of protecting life, health or property rights, where disclosure is necessary and acquiring permission from users is difficult;
  • In cases where disclosure is necessary for national institutions, local public entities or all parties entrusted to cooperate with legally prescribed affairs, and when obtaining users’ permission may cause an obstruction to that process;
  • In cases where Morinaga is carrying out the functions of the website, or in situations where usages of personal information is necessary. The personal information will only be disclosed to or provided to third parties that have been recognized by Morinaga of having the ability to properly manage and protect the information acquired.

Please be informed that all users’ information collected via the Internet will be securely deleted within a certain period, after proper usage has been determined by the users’ conditions. (Information will be stored for 26 months after being collected on the Google Analytics system.)

3. Regarding the Disclosure, Correction and Deletion of Personal Information, and Related Inquiries

Upon request, Morinaga will, after confirming users’ identity, take necessary procedures to assist users to disclose, make corrections or delete their personal information collected within a reasonable time frame, with respect to users’ own will. Any inquiries regarding the usage of personal information collected by the website, or requests of informing, disclosing, correcting, deleting, and the termination of utilizing users’ personal information, please kindly contact our Customer Service Department.
Please be informed that as Morinaga accepts your request to delete your personal information, the Morinaga news mailing service subscription to your account will also be automatically terminated.

4. Regarding the Entrusted Parties and Cooperating Partners

Users may be contacted on behalf of Morinaga, via e-mail or other means, from the aforementioned third parties upon recognition of being able to securely protect and manage users’ personal information by Morinaga.
Users’ inquiries may also be answered by third parties on behalf of Morinaga if Morinaga decides that the inquiries are to be better responded by the assigned third parties.

5. Regarding Website Users Aged 14 and Below

Users aged 14 and under must obtain the permission from their parents or assigned guardians to use the website. The guardians should only deliver their permission after reading the “Terms of Usage” and “Privacy Policies”.

6. The Usage of IP Address

For management purposes, the website will collect users’ IP addresses. Meanwhile, the IP addresses collected will be used for understanding the usage of the website and all webpages within. In order to a) protect the rights and services of the website, b) protect other users’ rights while navigating the website, and c) take necessary actions in accordance with the users’ conditions, the website will use the IP collected to trace or identify the user(s).

7. The Usage of Cookies

To provide better navigating experiences, parts of the website will utilize “Cookies” technology. “Cookies” is a tool in between the web server and browser, with the purpose of understanding users’ information and navigation records.
If you prefer to opt out from the “Cookies”, you may change the settings of your browser.
By turning off the “Cookies”, you may not be able to view or use some of the functions on the website. Thank you for your understanding.

Morinaga is currently under contract with multiple online partners in order to perform the best function and management of our Internet businesses and communications . We are also using support tools from several marketing companies to measure the effects of our marketing strategies and to understand how our website is being used by our customers. According to the aforementioned reasons, we will utilize web beacons and cookies provided by marketing companies to comprehensively analyze actions and functions on our website. The data we collect includes, but is not limited to, the products or merchandise purchased, the price of the purchased products, the pages viewed by the users, etc.

Morinaga will utilize all information and existing internal records as marketing data, to analyze your activity on the website, and to provide accurate promotional content and conduct communication activities with you.

8. Regarding the Revision of and Changes to Our Privacy Policies

Morinaga will continue to review and, if necessary, modify our privacy policies if either of the situations below is fulfilled:

(1) When a modification of the privacy policy is beneficial to our customer, or

(2) When a modification of the privacy policy does not go against the original contract, and the necessity of modification, the results after the modification, and other consequences are considered reasonable.

Morinaga will notify all customers on this website one month prior to any modification, with the summary, detailed content and the effective date of the modification. Customers who continue to utilize our website after the effective date will be regarded as being in agreement with the modification of the policies.

9. Regarding the modification of this policy

This policy is modified as shown below, and the modified clauses will be taken into effect on April 1, 2020.

New Old
New headline content (added as second paragraph)
This privacy policy is a contract between the customer (you) and the
N/A
Added to the end of the second paragraph of 1.
On this occasion, the purpose notified to you includes the purposes of our personal information usage policy.
N/A
New content of 7. (added as second paragraph)
Morinaga is currently under contract with multiple online partners in order to perform the best function and management of our Internet businesses and communications. We are also using support tools from several marketing companies to measure the effects of our marketing strategies and to understand how our website is being used by our customers. According to the aforementioned reasons, we will utilize web beacons and cookies provided by marketing companies to comprehensively analyze actions and functions on our website. The data we collect includes, but is not limited to, the products or merchandise purchased, the price of the purchased products, the pages viewed by the users, etc.
Morinaga will utilize all information and existing internal records as marketing data, to analyze your activity on the website, and to provide accurate promotional content and conduct communication activities with you.
N/A
The modification of the Privacy Policy
Morinaga will continue to review and, if necessary, modify our privacy policies if either of the situations below is fulfilled:
  • (1) When a modification of the privacy policy is beneficial to our customer, or
  • (2) When a modification of the privacy policy does not go against the original contract, and the necessity of modification, the results after the modification, and other consequences are considered reasonable.
Morinaga will notify all customers on this website one month prior to any modification, with the summary, detailed content and the effective date of the modification. Customers who continue to utilize our website after the effective date will be regarded as being in agreement with the modification of the policies.
The modification of the Privacy Policy
Morinaga will continue to review and, if necessary, modify our privacy policies. The content of the privacy policy may change due to above modification. We thank you for your understanding. The modification will be taken into effect once it is made.
Morinaga will continue to review and, if necessary, modify our privacy policies if either of the situations below is fulfilled: