Contact Us

E-mail to Customer Service

E-mail to Customer Service

We respond to inquiries in order during our business hours, Monday to Friday, excluding Japanese National Holidays.
Please kindly be noted you must fill in the columns marked as * when you send your e-mail. Your email must be less than 500 letters.
Please refrain from promoting the sales by using this contact form.
Thank you for your understanding.

E-mail *

E-mail (Confirm) *

Category *

Title *

Question/Comment *

Name *




Postcode -

Phone Number

Format: +81-123-45-6789 > 81123456789

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The reply from Morinaga is just for you to confirm. To forward our reply and use it in public without our approval is forbidden by copyright. Please note that it may take some days to reply and in some cases we may not be able to reply to your questions. Please also make sure to input your phone number, as we may call you if your e-mail is regarding defective products. Please refer to "The Privacy Policy" page for how we handle your personal information.