Commitment to Quality

Excellent product quality and assuring safety and peace of mind are issues of the utmost priority for Morinaga, and we aim to provide products that will satisfy customers.

Product Quality Policies

1. Safe and Reliable Product Quality

In carrying our operations, we put customer safety first.
Giving top priority to earing even greater trust from customers, we disclose information as appropriate.

2. Satisfying Product Quality

In carrying our operations, we place top priority on having customers feel value and inspiration from our products.

Quality Policies

Safe and Reliable Product Quality
Food safety, food defense, compliance (with laws, corporate regulations), acquiring/maintaining customers’ trust, information disclosure, etc.
Satisfying Product Quality
Taste, aroma, texture, surprise, inspiration, fun plan/ease of handling, etc.

Quality Assurance System


We implement mechanisms for inspecting safety and compliance with laws (quality assessment 1), checking and confirming that quality is assured.

  1. ※1:Quality assessment
    Mechanisms for inspecting safety and compliance with laws regarding approx. 170 items, including design, labeling, best-before date, manufacturing conditions, and packaging type.

Ensuring the Safety of Ingredients

We have prescribed strict regulations for the ingredients used in our products, and purchase ingredients from manufacturers who can meet these requirements. We check information on the safety and security of raw materials with regard to not only compliance with the Food Sanitation Act but also food additives and allergenic substances. We also conduct necessary testing, confirming that ingredients are safe.

Quality Management in Factories

Factories manufacturing Morinaga products (Morinaga factories and group manufacturing companies) have acquired or are in the process of acquiring FSSC 22000 accreditation, and international accreditation standard for food safety systems.
[Accredited Factories] (as of May 2017)
Tsurumi Factory
Chukyo Factory
Oyama Factory
Mishima Factory
Takasaki Factory (Takasaki Morinaga Co., Ltd.)
Frozen Foods Division, Morinaga Angel Dessert Co., Ltd.

Storage/Transportation/In-store Management

We have prescribed standards and implement appropriate management to ensure that products are distributed under appropriate conditions from the time they are shipped from the factory until they are delivered into customers’ hands.

Safety/Security Measures

Food Defense

As part of our efforts to prevent foreign substances being intentionally inserted into foods, we first of all endeavor to create a workplace environment where it is easy to work and importance is placed on communication, raising employee awareness so that they act in a manner that gives highest priority to customers’ safety and peace of mind.
On top of this, we are strengthening management of entry and exit from factories and manufacturing workplaces, implementing strict compliance with rules concerning the prevention of contamination (restrictions on bringing in personal belongings, management of pharmaceuticals), introducing camera monitoring systems, and otherwise making both soft and hard improvements in order to reduce risks.

Entering/exiting rooms using card authentication

Manufacturing Control Room


At each production stage (ingredients, manufacturing, storage, and delivery), thorough records are kept and management carried out to ensure that we know the histories of the ingredients used in our products. We also carry out regular drills to confirm that management is being carried out properly.

Correct, easy-to-understand labeling

In addition to being in compliance with laws such as the Food Labeling Act, labeling on packaging provides important information for customers when selecting products. We make adjustments to labeling to ensure health-related information such as allergy information, nutritional information, and best-before dates are easy to read and understand.

Food Allergy Countermeasures

In addition to providing easy to read and understand allergy information on packaging, we also provide an Allergy Information List on our website as part of our efforts to ensure that customers are able to select products with peace of mind. In future, Morinaga will continue to implement across-the-board quality control of specified ingredients or equivalent (27 items) as we endeavor to deliver safe and reliable products.